Shipping Policy

At Empyrean, every item undergoes a final meticulous inspection before shipment to ensure it meets our highest standards of restoration and presentation. This extra layer of care is part of our commitment to excellence.

Please note that due to the comprehensive post-purchase inspection process and international shipping logistics, delivery may take up to three weeks from the date of order confirmation.

Once your order passes final inspection, you will receive a shipment notification with tracking details.
All orders are shipped fully insured for your peace of mind.

We appreciate your patience as we ensure that each item reaches you in impeccable condition.
Thank you for choosing Empyrean.

Personalized Video & Your Full Peace of Mind

Before we ship, we’ll record a detailed close-up video of your item so you can see its true condition from every angle — and you’re always welcome to request more. We’ll only send it out once you’re completely happy. If at any point you change your mind, we’ll process a full refund right away — no stress, no questions asked.

Prices Shown Are All Inclusive

All Empyrean prices include applicable taxes and fees. Enjoy a seamless shopping experience with no additional charges at checkout.

Every restored piece comes with care, clarity, and confidence.

We include any available original packaging — such as branded dust bags or boxes — along with an Empyrean Authentication Certificate that confirms your item was professionally verified before any restoration began. It's our way of honoring the bag’s origin and your trust.