Privacy Policy

Empyrean respects your privacy and is committed to protecting your personal data.
This Privacy Policy outlines how we collect, use, store, and protect the information you provide when you interact with our website.

Information we collect:

Personal details (e.g. name, email, address)
Purchase and payment history
Browsing data (via cookies)

How we use your information:

Process and deliver orders
Communicate about purchases or updates
Improve site functionality and service

We do not sell or share your personal data with third parties for marketing.
For any concerns or data access requests, please contact: service@empyreanatelier.com

Personalized Video & Your Full Peace of Mind

Before we ship, we’ll record a detailed close-up video of your item so you can see its true condition from every angle — and you’re always welcome to request more. We’ll only send it out once you’re completely happy. If at any point you change your mind, we’ll process a full refund right away — no stress, no questions asked.

Prices Shown Are All Inclusive

All Empyrean prices include applicable taxes and fees. Enjoy a seamless shopping experience with no additional charges at checkout.

Every restored piece comes with care, clarity, and confidence.

We include any available original packaging — such as branded dust bags or boxes — along with an Empyrean Authentication Certificate that confirms your item was professionally verified before any restoration began. It's our way of honoring the bag’s origin and your trust.